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Job Description

Accountabilities, responsibilities and main duties:

• Develop and maintain Client relationships by working along with the Team Leader / Delivery Head & Sales Team.

• Build client relationship with the given client accounts to get repeat business.

• Take complete responsibility of managing and maintaining the Client Health Card.

• Work closely with the Sales Team to resolve client issues, is any.

• Strict adherence to the Key Account Management through appointments, e-mails/ telephone calls as per KPIs developed by the organization.

• Maintain effective relationships with social and professional networks to source qualified candidates and identify potential clients.

• Responsible for working on the day-to-day recruitment operations.

• Understanding the requirement & Job description as per hiring criteria.

• Identify the suitable active / passive candidates in internal database, job portals and thru references.

• Review and analyse resumes using our in-house ATS software program.

• Be responsible for sourcing, validating based on the profiling parameters and short listing resumes based on specific criteria, qualifications & experience.

• Interact with the Delivery Head / Team Leader / Front Ender for scheduling of Interviews & drives or line-up.

• Manage candidate offers which includes offer facilitation & negotiation with the candidate and complete administration by constant follow-up till the

candidate joins the organization.

• Maintain a tracker on the calls, client submissions and Interview volume against the given target.

• Ensure that the Delivery related KPIs are met on a daily / weekly / monthly basis.

• Manage all communications with candidates and provide regular updates and feedback to the reporting boss.

Qualifications

Graduate / MBA with excellent communication skills. Ability to manage the client relationship and delivery

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