Midland Credit Management drives diversity and inclusion through intent and practice. While they are a part of the company's scorecard and functional goals, in letter and spirit, the efforts are concentrated on addressing the larger issue – which is around changing the mindset and creating an environment where every individual can thrive and realize their potential. To this end, the organization has introduced forums like Women@Encore that promote a culture of allyship, mentorship initiatives and career pathing programs for high potential women leaders, and gender sensitization training for all people managers. Furthermore, MCM has deployed a variety of best practices, like ensuring gender diversity in selection funnels and differential payouts to vendors when hiring women candidates. With a remarkably diverse workforce of over 35%, considering night shift predominance, the organization continuously strives to empower women and foster a culture of growth and inclusivity.