• Manages and resolves incidents against ServiceNow applications
• Performs routine maintenance to include performance monitoring and error identification/ remediation
• Manages Update Set creation and migration
• Schedules and verifies instance clones
• Leads ServiceNow upgrade planning and execution
• Manages Instance Security, User/Group Access/Access Control Lists
• Contributes to ServiceNow releases
• Trained & Good in below is must:
• Enterprise and/or IT Service Management
Bachelors
B.E
Service now,Admin,
IT-Software- Software services