Company Profile:

HCL Technologies is a next-generation global technology company that helps enterprises reimagine their businesses for the digital age. Our technology products and services are built on four decades of innovation, with a world-renowned management philosophy, a strong culture of invention and risk-taking, and a relentless focus on customer relationships. HCL also takes pride in its many diversity, social responsibility, sustainability, and education initiatives. Through its worldwide network of R&D facilities and co-innovation labs, global delivery capabilities, and over 187,000+ ‘Ideapreneurs’ across 50 countries, HCL delivers holistic services across industry verticals to leading enterprises, including 250 of the Fortune 500 and 650 of the Global 2000.

Job description:

·    Managing user account across applications running on various platforms like IBM-AIX, Red Hat Linux, Z OS/RACF, SQL Administrator, Windows – Active Directory, etc.

·    To create and administer LAN accounts of the users

·    To create and administer various shared resources e.g. Distribution Lists, Directories

·    To provide permissions to the user as required by them

·    To setup the servers as per the customer requirement

·    To Standardize the network resources as per the client requirement

·    Ensure that the customer has the appropriate access to the tools to support the business in an efficient way

·    System Administrator for the User Account Maintenance and Incident Management

Systems including general housekeeping

·    Create LAN and/or E-mail account for the users and administer them.

·    Grant permissions on various network resources available to users.

·    Creation and administration of Global groups.

·    Creation and modification of exchange resources like Distribution Lists, Shared E-mail account, Shared Calendar and Conference Rooms.

·    Creation of New Directories as per the customer guidelines and grant permissions on them.

·    Setting up servers as per the client standards and granting permissions on them.

·    Creation, modification and deletion of user accounts on AIX Servers

·    Creation, Modification and deletion of user accounts on Mainframe/RACF

·    Creation, Modification and deletion of users accounts on Oracle/Sql

·    Perform development and maintenance of knowledge Base for the User Account

Maintenance Processes

 

Technical Requirements

·    Working knowledge of applications running across multiple platforms like HP-UX, Solaris, Windows, etc.

·    Understand of ITIL processes.

·    Working knowledge of ticketing system for Incident management.

·    Defining processes and implementing them as per need.

·    MCP - Installing, Configuring, and Administering Microsoft Windows 2000 Server / MCSE certified

·    Working knowledge of applications running across multiple platforms like BM-AIX, Red

Hat Linux, Z OS/RACF, SQL Administrator, Windows – Active Directory, etc.

·    Analytical and Root cause analysis

·    User account creation for Active Directory, Exchange Mailboxes, Distribution lists

·    VPN and remote dial-in users

·    Servers: Windows 2000, Windows 2003, Windows 2008,

·    Knowledge of Active Directory, Exchange 2003/2007

·    VPN and remote dial-in users

·    Windows Operating systems

·    Clients: Windows7, Windows Vista, Windows XP, Windows 2000

·    ITSM ticketing tools such as Remedy, HP Service Center, Peregrine Service Center