Location: Bengaluru,Mumbai,Kolkata,Experience: 2 years - 4 years
Posted On: 22-Jun-2022 | Last Date to Apply: 31-Jul-2022 | No: of Vacancies : 10
Company Profile:
In India, Johnson & Johnson operates as a single legal entity and consists of the 3 strategic business units: Consumer Products, Pharmaceuticals and Medical Devices, which are independently managed and reported into their respective Global business segments.
Job description:
Role Overview: The Account Manager is responsible for closing the sale and positively impacting customer's satisfaction. Has thorough knowledge of the products responsible, and maintains a good understanding of customers’ needs, as well as competitive developments in the market place. Develops long-term positive customer relationships, building loyalty and confidence in J&J Medical as a preferred supplier.
Key Responsibilities
Sales Turnover
Sell franchise products within a territory
Provide weekly and monthly sales action plan to manager, reflecting the activities required in each account to achieve sales objectives
Analyse sales reports to find opportunities, recognize routine problems; analyze causes and recommend solutions
Able to negotiate and close sales in routine situations, and with guidance when handling more complex deals
Participate in Trade Displays and Conference when required
Territory Management
Develop understanding of customer needs to identify sales opportunities
Identify tender/contract opportunities and work with colleagues to deliver
With guidance, develop an effective and efficient territory plan
Work with retailers and ensure that they are brand ambassadors for our products
Identify and train surgeons on new technologies and solutions through consult-in-surgery, one-on-one sales calls, one-to-many training sessions
Customer In-service Education & Training
Work with manager to identify customer in-service needs to support customer delivered healthcare services and use of products efficiently and effectively
Develop and maintain strong relationships with all levels of customers
With assistance, co-ordinate and deliver in-services education sessions
Advise marketing on customer's in-service education resource needs
Key Account Management
With guidance, prepare a plan to optimize key account development and sales growth
Identify and document key customers and decision makers
Be aware of Key Account strategies for growth
Identify and optimize cross selling opportunities and work with managers/colleagues to realize these
Provide customer support on inventory, within company guideline
Product & Market Knowledge
Develop understanding and continually enhance personal understanding of product's features, benefits, correct product application and usage and anatomy, physiology and medical procedure knowledge, through practical experience, training programs, and learning from key end-users
Able to demonstrate application/usage of products and differentiate them from competitor's products
Develop understanding of competitive products, their features-advantages-benefits
Gather information on current practices, behaviors and attitudes
Vigilantly obtain usage data of all trained surgeons and monitor adoption
Distribution Management
Develop/implement distribution network for assigned territory
Ensure distributor health is as per agreed guidelines