Job description:
Job Description Summary
Integration Developer - ServiceNow
The role will help in transforming AstraZeneca’s ServiceNow landscape from a primarily IT-driven, centralized model, to a federated operating model, with key business-IT groups being able to leverage the platform, within established guardrails, across a wide variety of enterprise functions such as HR, Finance, Portfolio Management etc. The person in this role will need to be able to understand global, functional considerations and provide thought leadership and direction to the relevant ServiceNow products and opportunities for development. The incumbent will need to develop and implement the operational processes and key controls and to ensure successful implementation and adoption of the Integration hub product and the integrations developed thereon.
Job Description
Leverage technology to impact patients and ultimately save lives
Do you have expertise in, and passion for, information technology? Would you like to apply your expertise to impact the IT strategy in a company that follows the science and turns ideas into life changing medicines? If so, AstraZeneca might be the one for you!
ABOUT ASTRAZENECA
AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development and commercialisation of prescription medicines for some of the world’s most serious disease. But we’re more than one of the world’s leading pharmaceutical companies. At AstraZeneca we’re dedicated to being a Great Place to Work.
ABOUT OUR IT TEAM
It’s a dynamic and results-oriented environment to work in – but that’s why we like it. There are countless opportunities to learn and grow, whether that’s exploring new technologies in hackathons, or redefining the roles and work of colleagues, forever. Shape your own path, with support all the way. Diverse minds that work cross- functionally and broadly together.
ABOUT THE ROLE
ServiceNow Integration developer is responsibility of collecting requirements, discussing the requirements with the stakeholders, understanding the requirement, configure/develop the requirement in ServiceNow with expected quality and meet the project deadlines.
The additional responsibility includes
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- Meeting compliance and quality requirements of the organization
- Highly motivated with professional individual who can contribute and support the organization in every aspect of the organization’s growth and expectations
Role and Responsibilities
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- Support go Live and hyper care phases
- Train and provide knowledge transfer to new members of the team
- Incident handling
- Agile based delivery model
- Develop integrations with 3rd party tools or ServiceNow to ServiceNow integration with scripted and OOB Rest API and SAOP web Services Technical solution validation before deployment
- Does Technical assessment of new plugins installation and configuration to sertup business process
- Implement best practices in coding and design as per ServiceNow standards and guidelines
- Participation in requirement gathering phase to provide time estimation for thehe business needs
- POC For Business requirements
- Analysing technical development requirements.
Essential Skills and experience
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- 6+ years’ experience in ServiceNow (Must) in development and Integration projects
- Strong experience in ServiceNow development using most of the ServiceNow tools and features such as Business Rule, Script Include, AJAX, Glide Scripting, Java Scripting, Jelly Scripting, Service Portal, Angular JS, Widgets, Workflow, Catalogue Development, UI Page, UI Scripts, UI Action, Inbound Action, Notifications, REST & SOAP APIs, Workflow Custom Activities,
- ITIL Foundation certification (Preferred)
- Experience working on building integrations that consume external APIs or build APIs for external systems consumption (Must)
- Various module Knowledge (ITSM, ITOM, HR, Finance, GRC etc)
- Work with the ServiceNow platform team, senior solution engineers, enterprise architecture, and the wider Product Manager community to find the best solutions for the company
- Demonstrated understanding of service management processes, operations, and procedures
- Ability to word independently or in a team with minimal supervision
Desirable Skills and experience
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- Good knowledge in Perl programming
- Basic knowledge in python
- Ability to learn new technology and adopt changing business requirements
- Strong customer handling and communication skills (must), ability to collect requirements, translate requirements into Technical design (detailed design) , development of requirement in ServiceNow, fix any defects, support UAT
- Experience in handling Agile based delivery model
- Able to deliver high quality deliverables
- Strong and in-depth knowledge in JavaScript
- Basic knowledge in Unix-SHELL Scripting
- Good knowledge in Power Shell scripting
- Good Knowledge in REST/SOAP API’s
- Should have good knowledge of ServiceNow Scripting.
- LDAP/Active Directory Knowledge preferred
- Hands on development, management and deployment experience with ServiceNow
