Job description:
POSITION TITLE : Manager - Quality
LOCATION : BANGALORE
BU : Aerospace, Defence & Marine (INDUSTRIAL SOLUTION)
COMPANY
TE Connectivity Ltd. is a $12 billion global technology and manufacturing leader creating a safer, sustainable, productive, and connected future. For more than 75 years, our connectivity and sensor solutions, proven in the harshest environments, have enabled advancements in transportation, industrial applications, medical technology, energy, data communications, and the home. With 80,000 employees, including more than 7,500 engineers, working alongside customers in approximately 150 countries, TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com
BU / FUNCTION DESCRIPTION
The Aerospace Defence & Marine (AD&M) business of TE Connectivity is uniquely qualified to provide innovative solutions for a variety of applications from ruggedized interconnects, fibre optic products, and sealed harness assemblies to high-performance relays and power distribution units.
ROLE OBJECTIVE
TE Connectivity's Quality team is responsible for all or part of an organization's Quality Management System, including conformance and continuous improvement initiatives. They work on systemic evaluation of products, services, facilities, manufacturing, or business processes, to ensure that standards of quality are being met. Develop and implement quality plans, programs and procedures using quality control statistics, lean manufacturing concepts, and six-sigma tools and analyses. They review, analyse and report on quality discrepancies, investigate problems and executes quality audits, and develops disposition and corrective actions for recurring discrepancies. The team works closely with manufacturing, engineering, customers, or suppliers and subcontractors to ensure requirements are met.
RESPONSIBILITIES
- Drive actions to improve customer satisfaction rating from quality perspective pertaining to business.
- Lead and coach the Quality Team to ensure maximum team performance which includes hands-on leadership and development / coaching of direct and indirect reports
- Lead & oversee the deployment and execution of Quality policies objectives, targets, goals, and Quality Initiatives
- Provide exceptional support to customers, team members, and shareholders Ensure that current and future quality and manufacturing systems meet and/or exceed customer and regulatory requirements
- Lead and maintain the global Quality Management System across several sites covering ISO 9001, AS9100 that meets all customer, statutory and regulatory requirements. Which includes a strong external and internal Audit Program
- Establish relationships and contacts with Product Engineering and manufacturing team to understand process maturity and effects on transition to product realization
- Drive and engage cross functions teams to conduct root cause analysis on both internal and external quality issues and formulate resolutions in a timely manner. Also, to ensure the implementation and effectiveness of actions and prevent problem from reoccurring. Identify gaps and opportunities and drive continuous improvement throughout the organization.
- Maintain a statistically stable measurement system for products and laboratory testing in accordance with accepted industry standards. Regularly report on quality metrics within the organization and to Senior Management.
- Provide training and leadership in the application of statistical methods and quality tools throughout the business. Principle resource for quality methods, statistical process, and quality control.
- Be a key interface with Sales, Product Marketing, and Manufacturing to meet customer’s needs through customer contact. Positively communicates quality philosophy to customers.
- Escalate and lead resolution for all potential, serious or chronic problems affecting quality within region with global support functions.
EDUCATION/KNOWLEDGE
- Bachelor’s degree in Mechanical, EEE & Instrumentation.
QUALIFICATIONS & EXPERIENCE
- A minimum of 12 years’ experience in working in Manufacturing, preferable more than 3-5 years’ experience working in leadership role managing Quality. 4-5 years in electronic industry involving aerospace products assembly and manufacturing
- 7 + years of experience in quality management role
- Knowledge of connectors/wire harness manufacturing is preferable, combined with explicit knowledge on Quality tools, Systems and Processes, Audits, Six Sigma, PFMEA, Control plans, PPAP
MOTIVATIONAL/CULTURAL FIT
- Innovation demeanor Problem solving
- Passion for technology
- Self development
- Results driven
- Clear and concise communication both locally and globally
