• Worked on at least 2-3 SAAS based WFM products (i.e. WorkJam , Kronos WFC / WFD, Reflexis, Aspect, Workforce etc) Implementation Projects on a Cloud platform in a capacity of Solution Lead or Architect
• Should have thorough understanding of all WorkJam modules Task Management, Flexible Scheduling, Communication, Training etc.
• Experience on Implementing and supporting WorkJam Task Management Workforce, including: 1.Time and Attendance 2. Employee Scheduling 3. Absence Management 4. Integration Management 5. Task Management and best practices for Work Force Management
• In-depth knowledge of WorkJAM Configuration – Data Objects , Work Flows & rules configuration, Master data, Integration Architecture, Agents and Events
• Ability to identify product gaps with reference to specified requirements on specific solution modules and recommend alternate approach
• Able to define/review the solution architecture on multiple Industry standard platforms.
• Understanding business requirements, translating requirements to a sound design and implementing the agreed upon solution in Workforce Management domain.
• Developing alternative solutions and presenting recommendations to customers and IT management.
• Understanding interfaces, conversions, reports, and enhancements
• WorkJam certified consultant will have added advantage and possess good WorkJam functional knowledge; Acquire business and operational knowledge of each user role at various work locations
Architect,
Banking/Financial Services/Broking