Company Profile:

A client of Flexi

Job description:

●Running a large, new team of AR experience designers. ●Planning, scheduling and delivering a large number of projects to schedule. ●Directly collaborating with multi-functional teams to support the development of innovative training and certification content that meets business requirements. ●Creating, writing and refining the team's process and procedures ●Uses product technical skills (like repair, maintenance, manufacturing, testing, building, operating, designing, troubleshooting, servicing, etc.) and technical documentation skills (like content generation, writing, editing, reviewing, formatting, validating, etc.) to produce high quality procedures, documents for KLA's internal and external customers. ●Responsible for developing technical documentation for service, maintenance, installation, repair, troubleshooting, part replacement and upgrades for field service engineers, technical support engineers and install engineers. ●Creates, develops, plans, writes, and edits operational, instructional, maintenance, or test procedures for paper, multimedia, or web-based publication. ●Conducts interviews with various users and technical/engineering/product staff to gather data for documentation. Interfaces with functional organizations to develop content for the procedures. Researches and converts technical information into manual and/or web-based documents for non-technical and technical users. Conducts review meetings and discussions independently with engineering and technical staff. ●May be required to document engineering or manufacturing processes, procedures and specifications for internal and external audience. ●Support testing and validation of new procedures and methods on KLA equipment, specifies changes and validate with engineers. Improves steps and develop new content if needed