Company Profile:

AB InBev is the world’s leading brewer with over beer brands includes global brands Budweiser and Corona We are driven by communities fuelled by innovation and centred on consumers Our purpose is ‘bringing people together for a better world’ Our Global Capability Center in India hosts capabilities in operations analytics Growth Analytics Center and technology AB InBev is investing into tech digitisation and leveraging data sciences to propel our business and communities further

Job description:

PURPOSE OF ROLE

This role will work in the Learning Technology function in any or all of the following areas based on business need:

• Manage and ensure full capability and compatibility of all new and existing learning and knowledge sharing systems, tools, and integrations, including cloud-based/mobile environments
• Coordinate with learning delivery team design team to gather system/platform technical requirements, determine functional and reporting design needs, and ensure a successful user experience and support achievement of desired learning outcomes.
• Work directly with cross-functional system owners in IT, Solutions, and other parts of the organization to create and maintain integration points for full system functionality
• Work closely with third party vendors to manage and deliver desired system enhancements on various learning platforms.
• Manage global compliance trainings end to end
• Stakeholder management & Strategic Planning for various learning programs.
• Knowledge of MS office, Basic learning management system understanding would be an added advantage.
• Stay current on developments with online learning technologies to drive innovative and improved services
• Perform other duties and responsibilities as required

KEY TASKS AND ACCOUNTABILITIES

Establish processes and procedures to ensure the efficiency and effectiveness of the service offering, with a strong focus on continuous improvement and parity with industrial best practices.

Complete assigned tasks ensuring process/schedule adherence, and provide timely and accurate updates to People Services partners and Senior Leaders.

Develop and maintain productive working relationships with internal/external stakeholders and/or providers of learning solutions, establishing credibility as a partner to the business.

Utilize internal forums to share best practices, deliver efficiencies, and ensure sustainability of service through upskilling and cross-skilling.

BUSINESS ENVIRONMENT

• Level of educational attainment:
  • Bachelor’s or Master’s degree
• Professional qualifications and accreditations/memberships:
  • Qualification in Technical background of learning technology will be added advantage
• Previous work experience:
  • Professional experience of minimum 2 years in a service environment, preferably in the Learning domain
  • Proficiency in working with Learning Management Systems (Cornerstone, SABA, etc.)
  • Knowledge of typical delivery scheduling methodology
  • Experience in course design and development, with the ability to write effective copy, instructional text, audio scripts/video scripts
• Language skills:
  • Must have very strong English written and verbal communication skills
• IT/Other skills:
  • MS Office: Must have strong Excel, Word and PowerPoint skills
  • Proficiency in the following e-learning authoring tools:
    • Articulate 360
    • Captivate
  • Visual Design skills; ability to storyboard

COMPETENCIES

• Team work: Must have the ability to work well in a team environment and collaborate within and across teams
• Strong stakeholder management skills: Must have the ability to build rapport with stakeholders in a global environment, establish credibility and add value to every interaction and service
• Strong customer orientation: High level of responsiveness to requests and/or troubleshooting; staying up-to-date with industry trends and best practices with the aim to continuously improve services and functions
• Comprehension/Analytical Thinking:
  • Ability to comprehend and quickly learn client data bases / menu-based systems
  • Ability to make sense of large amounts of data and present relevant data in a comprehensible format