• Overseeing 100+ web / api applications hosted in windows/linux across multiple data centers and on the cloud.
• Ensuring availability and consistency stability and performance of application performance.
• Participate in critical incident management calls with hands on ability to deep dive into troubleshooting IIS/.NET/ application and Network performance issues.
• Good understanding of load balancing methodologies for hosting multiple web farms.
• Provide 3rd level support for escalations and communicate progress updates to stakeholders on incident resolutions.
• Lead critical projects on software upgrades, middle tier vendor software evaluations for and provide solution for migrations to latest editions.
• Lead problem reviews on SRE principles to maintain stability and resiliency of the platform / applications.
• Coordinate with Development and Tech teams on product roll outs, releases, and critical fixes while coordinating with Performance and QA teams on performance metrics commitment review.
• Coordinate with Tech teams on OS upgrades, vulnerability remediation to ensure audit and compliance.
Bachelors
B.E
Windows,prod support,
Banking/Financial Services/Broking