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Snaplogic Integration

Flexi Careers
Location: Chennai, Experience: 3 years - 7 years
Posted On: 23-Aug-2023 | Last Date to Apply: 30-Jun-2024 | No: of Vacancies : 1

Company Profile:

Leading pharmaceutical

Job description:

  • About the role

    3-5 Yrs of experience

  • Delivery of service initiatives as part of the Service Excellence Programme.
  • Track and report on the value delivered by each Service Excellence initiative.
  • Maintain and input into the Service Excellence Programme roadmap with the Service Excellence Lead
  • Inputting into the service vision and strategy along with the Service Excellence Lead.
  • Use data, trends and service information to define further improvement activities
  • Support the Service Excellence Group, Customer Service Managers and Operational Service Managers to drive adoption of Service Excellence
  • Acting as a go-to expert for Service standard methodology and improvements
  • Inputting into, running and analysing end-user and team member satisfaction surveys.
  • Assisting in the design and production of consistent reporting of IT metrics within Science & Enabling Units IT and of Service reporting to associated Business leadership
  • Build effective relationships across Technology teams to continuously improve ways of working.
  • Focus on strategic complex partnerships, leading the management of high value / highly


Snowknowledge + snaplogic or similar integration tool,


Pharma/Biotech/Clinical Research

Gender Preference:


Job Type:

Full Time

Diversity Tags:

Career Comeback