Focus on Windows Systems Administration for HQ or Country Office based instances of Microsoft Windows 2008 and Windows 2012 • Install, configure, and troubleshoot Microsoft 208/2012 servers and other Microsoft products in bank headquarters and local offices • Cloud infrastructure support including Azure and AWS • Install, configure, and troubleshoot Bank standard hardware and firmware (currently Dell) • Provide remote assistance and support to IT staff in the different regions and end-users, when necessary • Provide support for server backup & monitoring • Provide support for File/Print/Anti-virus servers • Provide in-depth analysis and problem resolution for complex operating environments involving Microsoft, IBM, and EMC • Determine the impact of requirements on the existing architecture, systems, and work processes and work with affected areas to ensure the proper review/communication of requirements and integration • Determine infrastructure system specifications for hardware/software compatibility in close collaboration with other ITS teams and the Office of Information Security • Perform troubleshooting for security incidents that require software and network forensic analysis in close collaboration with other ITS teams • Participate in audits, as needed, producing necessary documentation, reports, and explanations and assist with the definition and implementation of corrective measures aimed at correcting possible findings • Coordinate with business unit and IT staff in regions proposals for upgrade and or implementation of new technologies/services, as well as procurement of hardware and software • Provide training and orientation for new staff in the group, when needed • Carry out patch management and security administration for Windows servers • Participate in the evaluation of server hardware and peripherals, as well as OS and patches for different applications
Any
Any
system administrator,
IT-Software- Software services
